Cancellation Policy

Adult Classes (online and in-person) Booking cancellation Any cancellation or rescheduling of classes must be done with at least 1 hour’s notice before the start of the class in question. Please note that session bookings and cancellations are only available online. Account Refund Please note that a session can be recredited to your Yoga with Helene account only if you have cancelled your booked session at least 1 hour before the beginning of the class and as described above. If you paid for your session as a single session or a pack of multiple sessions, your session will be credited back to your Yoga with Hélene account. A session that is part of a pass (flat fee to access all specific sessions for a certain period of time) cannot be refunded or generate a partial refund of the pass. Late arrival or No show Whatever the reason (cancelled transports, illness, etc.), if you do not cancel a session in time (as described above), the session will not be credited back to your account or not be refunded. Please ensure you take out relevant insurance to protect yourself against this. Whilst I would only do this in exceptional circumstances, I reserve the right to cancel a session for any reason. Reasons include for example, an insufficient number of participants (2 or fewer) booked onto a session to make it viable to deliver it (Only for in-person sessions). Should this happen, I will notify you as early as possible of the session cancellation and will offer you the option to choose between a refund of the full amount you have paid in respect of the cancelled session or being transferred to an alternative session. Yoga with Hélène is not responsible for any additional expenses which you may incur.